Mac Sims 3 World Failed To Install Software Update

 

Sims 3, World Adventures, Ambitions, Late Night, Pets. I can sometimes install sims3pack files that are NOT from the store, but absolutely nothing from the store will install. (It always says I need to 'update my game', and yet according to the launcher, my game is up to date.). Please make sure your game has the Latest Software. So I recently started to get into sims 3 again after a year or so of not playing it. I re-installed the base game and the expansion and stuff packs I had (Generations, Design and High-tech stuff, fast lane stuff and world adventures) and they installed perfectly fine. Then my launcher prompted me to.

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Mac Sims 3 World Failed To Install Software Updates

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Comments

  • edited March 2013
    See this thread.
    https://help.ea.com/article/the-sims-3-disc-authorization-failure-workaround
  • edited March 2013
    See this thread.
    https://help.ea.com/article/the-sims-3-disc-authorization-failure-workaround
    I tried this and it still didn't work. Any other tips?
  • edited March 2013
    Sorry, I don't know Mac. I just happened to know about that link.
  • edited March 2013
    Hi,
    For Mac user experiencing disc authentication issues, you can alternatively use your disc serial code (of the latest-released product) to redeem a digital download version of the game from the EA Store at no cost to you. This is made possible through the Origin download manager client. After you have registered the game on the Sims3.com website, the product will automatically be redeemed in Origin. The latest version of the Origin client for Mac OS X can be downloaded from the following link:
    Mac
    http://www.dm.origin.com/mac/download
    Once the Origin download manager is installed and running, log into it using your Sims3.com login credentials. From the My Games tab you should find your digital game ready to download and install.
    Before installing the digital download game, you will need to uninstall the disc version of that game first. By running the latest-released expansion pack or stuff pack as an Origin digital download, no DVD disc will be required to launch into the game.
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
  • edited May 2013
    But....what about the installed content? I tried this.....I do have backup, though....I just don't know how to use it.
    UPDATE: Wait, nevermind....I just looked in Finder and both folders are back....let's just hope it works....*crosses fingers*
  • edited May 2013
    Here's what you can do. It's recommended to do this everytime you install an EP or patch anyway.
    Move the The Sims 3 folder from (My) DocumentsElectronic Arts to the Desktop.
    Uninstall your game(s).
    Install the digital download(s).
    Run the game make sure it works
    Exit game
    Delete The Sims 3 folder in (My) DocumentsElectronic Arts
    Move The Sims Folder from your desktop to (My) DocumentsElectronic Arts
  • edited June 2013
    I ran into a great amount of trouble since uni life getting disc authorization failure. I tried ALL the suggestions and NOTHING worked. Installing all the games and downloads repeatedly is time consuming and a ridiculous idea considering the problem is the same.
    HOW I FIXED THE PROBLEM ON MAC
    When in finder pressed the 'alt' button when searching through the 'GO' bar on the top menue. This will reveal the Library. In the library locate the πreferences file folder. FInd all the files that have 'com.transgaming.thesimes3...plist' and 'com.transgaming.thesims3....savedState 4' I place them in a separate file on my desk top. (Wasn't sure if I needed them)
    LEAVE The Sims 3 Preferences.
    I haven't had any disc failure problems since
  • edited August 2013
    I am having the same trouble i with my island paradise it makes me so mad its a new game i wanted for a while it started out great but after the loading screen and time to add a new game and choose town it says DISK AUTHORIZATION Failure It makes me so mad HELP PLZZZ :?: :?: :?: :?: :!: :!: :!: :!: :? :? :? :? :oops: :oops: :oops:
  • edited October 2013
    I used to get this problem ALL THE TIME and it annoyed the 🌺🌺🌺🌺 out of me.
    I think I might have accidentally discovered the solution when I was playing once. What I did is as soon as you press play in the launcher and the game starts, put it in window mode (Command + Return) and keep it in window mode until you select your family. It might have only worked on my computer, but I found 99% of the time this solution worked.
  • edited July 2014
    I've been playing the Sims for a while, and just now I've been getting pop-up while starting the game saying something about disc authorization failure. What is this, and how can this be solved? I just installed seasons & showtime and play on a Mac if that helps.

    I'm on mac and have this problem too. I just got the pets expansion. I started getting the problem a few weeks before I got the expansion and now after I spent like a 2 weeks on a Legacy Challenge game, I got this saving error 12 popup when I tried to save even though it worked a couple hours before. So I quit to main menu to start new world and just put my household into a new lot but they weren't there!!!! And now I have to start all over again and I managed to get triplets before so the disk failure is really ******* me off. Should I start all over again and try to fix the things I stuffed up on or recreate my sims and house as best I can? I'm more leaning to starting over again because then there would be two of the same guy in the town. But what if I can't find him again?
    Anyway, hope you manage to fix the problem. Wanna friend me?
  • edited July 2014
    To be very honest, this is the best thread in the whole forum as it has the three links to solving 99.9% of all problems with running the game on a Mac. Read through BlueBellFlora's thread.
    http://forum.thesims3.com/jforum/posts/list/748338.page
    Second Star to the Right and Straight on 'til Morning.
  • edited July 2014
    I too ran into this error with the base game (I don't have any expansions). I made a thread on the EA Answers forum and I was determined to find some kind of solution... and thankfully Caspinwall over at EA Answers helped me find one that worked like a charm.
    The main thing is to uninstall (completely) the game from your computer, and you can totally back up your Saved files and custom content and mods.. worked for me. Then you download the digital version through EA's origin app and use the Superpatch REGION 7 for Macs, apply it to the base game and it will work.
    I gave a full, detailed account of my steps, but full credit to finding out my issue and the solution goes to Caspinwall:
    Disc Authorization Failure solution!
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  • edited July 2014
    press esc when the girl is looking in the mirror in the intro worked for me hope it helps .
  • Hi there,
    I'm having the 'disc authorisation failure' problem with the sims 3 pets (and haven't had it before with the other Expansions) and I've already tried fixing by doing what the BlueBellFlora forum suggests, I moved the sims 3 folder to my desktop but now the game doesn't get past the blue screen after the launcher! Any ideas on what to do to solve this issue? I'd ideally prefer not to go via origins because it means uninstalling everything... any other suggestions to be able to play?
    Thanks!!!
  • Hi there,
    I'm having the 'disc authorisation failure' problem with the sims 3 pets (and haven't had it before with the other Expansions) and I've already tried fixing by doing what the BlueBellFlora forum suggests, I moved the sims 3 folder to my desktop but now the game doesn't get past the blue screen after the launcher! Any ideas on what to do to solve this issue? I'd ideally prefer not to go via origins because it means uninstalling everything... any other suggestions to be able to play?
    Thanks!!!

    The only fix if you're running El Capitan or Sierra is to use Origin. It doesn't involve uninstalling everything, just your most recent EP by release date then downloading and installing it through Origin.
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